Kathy Arnold Therapies Reflexology & Aromatherapy in Buckland St Mary
between Chard & Taunton

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Frequently Asked Questions

What happens at a first appointment?

Then what happens?

Does Reflexology hurt?

How many treatments will I need?

Are there any conditions that reflexology or the other complementary therapies are not suitable for?

Is It Ok To Have Reflexology If I Am Pregnant?

Is Aromatherapy Safe?

Should I tell my Doctor I am having a complementary therapy treatment?

Can I park easily when I come for a treatment?

Can I pay you by credit card?

I can’t make my appointment, what should I do?



What happens at a first appointment?
At the first appointment you will be asked to complete a full client consultation form asking about your lifestyle, health history and current problems. This is confidential but important to give me, the practitioner, a background to your current health status. This means a first appointment always takes approx 10 to 15 minutes longer.


Then what happens?
This depends upon the therapy for which you are attending.

With Reflexology, you will be asked to remove your shoes and socks or tights, and then place your feet into a soothing footspa of warm water and essential oils. This is not strictly part of Reflexology but helps to relax your lower legs, whilst refreshing the feet, and getting over any embarrassment about smelly feet if you are coming straight from work. After drying your feet you stay in a nice comfortable armchair, whilst your feet are raised on a portaped, which means they are at the right level to carry out the Reflexology treatment.

If you are attending for an Aromatherapy massage, we will discuss the oils to be used in the massage, which I will then mix. I leave the room whilst you undress down to your knickers, and you then lie face down onto the couch, with a towel over your back. I return to the room and put an additional towel over your legs before commencing the massage.

For an Indian Head Massage treatment, you will be asked to remove the clothing on your top half (but can leave on your bra) and wrap a towel around yourself under your arms. You will then sit on a chair in the middle of the treatment room, and I will return to commence the seated massage.

A Hopi Ear Candles treatment is carried out fully clothed. You are asked to lie on your side, on the treatment couch. You will be covered with a throw, and then the side of your head is covered with a cloth with a hole in for the ear. The candle is lit and placed in to your ear to burn down, which takes approximately 10 minutes. This is then repeated on the other side, and after that you will receive a short relaxing face and neck massage; therefore it is best not to wear your best clothes, and certainly not to wear anything with a collar.

After any of the above treatments you are encouraged to drink a glass of water to flush out toxins.

During a Bach Flowers Remedy consultation I will ask you about the emotional issues you are going through currently and how they make you feel. I will then prepare a Bach Flowers remedy for you, which you will take away with you.


Does Reflexology hurt?
Most people will feel relaxed, calm and refreshed. However, some people may find that some reflexes are sensitive and pressing on them will cause a bit of discomfort for the few moments they are being treated. This discomfort normally only last about 30 seconds. Overall a treatment is relaxing.


How many treatments will I need?
Reflexology treatments have a cumulative effect and someone with an acute problem will need fewer treatments than when dealing with a chronic or long term condition. As a guide, if someone has 6 treatments they should definitely feel the benefit, but just one treatment on its own can be very beneficial, especially when not dealing with a specific problem. With other complementary therapies the numbers of treatments will vary and these will be discussed on an individual basis when you attend for the first appointment.


Are there any conditions that reflexology or the other complementary therapies are not suitable for?
Any serious condition you have should always be mentioned to me before you make your appointment. If you are in any doubt as to the suitability of a treatment please phone or email me to discuss before making the first appointment. Some chronic conditions may need the permission of your medical service provider before I can proceed.


Is It Ok To Have Reflexology If I Am Pregnant?
Reflexology is safe and enjoyable for pregnant women. I recommend reflexology after the first trimester if the pregnancy is stable.


Is Aromatherapy Safe?
Aromatherapy is quite safe when used correctly and professionally. It is important to tell me about any health issues or allergies in the consultation prior to commencing the treatment so that I can use essential oils suitable for you. I do not use any preblended oils, but always blend just enough oil to use for you when you attend for your appointment. I can also advise you how to use essential oils safely I the home, and I can make a blend for you, for home use, to enhance your treatment.


Should I tell my Doctor I am having a complementary therapy treatment?
If you are currently receiving treatment or medication from your Doctor or Consultant, then it is advisable to tell them of any other forms of treatment you are receiving.


Can I park easily when I come for a treatment?
Yes you can park on our hardstanding just up from the house.

Can I pay you by credit card?
Unfortunately no, I can only take cash or cheque.


I can’t make my appointment, what should I do?
Please let me know by phone or email as soon as you know you cannot make your appointment. At least 24 hours notice should be given of a cancellation, otherwise the full cost of a treatment will be charged. If you cannot attend for emergency or other extenuating reasons but re-book the treatment, no charge will be made.

If you have any other questions please contact me by phoning 01460 234693 or email me by clicking here.

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